SHIPPING POLICY
Moreshelf is a brand that pursues high-quality products and customer experience. Reliability, safety, and timeliness are the key factors we consider when choosing logistics partners.
*Please carefully read this shipping policy to fully understand how we handle each purchase.
Shipping Destinations
So far, we are able to cover most areas in the United States, except for:
Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands, American Samoa, Northern Mariana Islands, Palau Islands, Federated States of Micronesia, and the Marshall Islands.
If you live elsewhere, please contact us at support@moreshelf.com. We will do our best to find a solution.
However, we cannot ship to PO Boxes, APO (Army Post Office), FPO (Fleet Post Office), DPO (Diplomatic Post Office), or freight forwarders. If you have any doubts, please feel free to contact us at support@moreshelf.com.
Shipping & Delivery Time Frame
Our warehouse and shipping department will need 1-2 business days to process orders, and holiday orders will be processed on business days in order.
Afterwards, items will be delivered and arrive at your front door within 5-10 business days. Custom orders and large orders may require additional delivery time, with specific times communicated via email. However, the actual delivery time might be impacted by external factors such as significant holiday traffic, extreme weather, Covid policies, etc. For specific questions about order delivery, customers may provide their order number and contact us at support@moreshelf.com.
Shipping Cost
(1) Standard Courier
We offer free standard shipping for all domestic orders over $100! Shipping costs for orders under $100 will be calculated at checkout. Typically, we collaborate with couriers like FedEx, UPS, USPS, etc. If you have specific logistics requirements, please feel free to contact us.
Address Correction
Please provide accurate contact details and shipping address information, and notify us of any changes or updates before the delivery process begins via support@moreshelf.com.
We hope our shipping service can be a part of your enjoyable shopping journey!