Privacy Policy

OUR COMMITMENT TO YOUR PRIVACY

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing our site, you agree to the terms outlined here.

We may update this Privacy Policy to reflect changes in our practices, technologies, or regulatory requirements. If changes are significant, we’ll notify you as required by law.


COLLECTION AND USE OF PERSONAL INFORMATION

We collect the following personal information:

  • Contact Information: Name, email address, mailing address, phone number

  • Billing Information: Credit card details and billing address

We also automatically collect technical data such as your IP address, browser type, and operating system.

We use your information to:

  • Fulfill and confirm your orders

  • Provide customer support

  • Send product updates and marketing communications

  • Improve our website and services

  • Conduct analytics and market research

  • Administer promotions (if applicable)

  • Respond to your queries


CHOICE/OPT-OUT

You may opt out of receiving newsletters or marketing emails by following the unsubscribe instructions or contacting us at support@moreshelf.com.


THIRD-PARTY INFORMATION AND SHARING

We do not sell your personal information.

We may share your information only with trusted service providers for:

  • Shipping and delivery

  • Payment processing

  • Customer support

  • Technical infrastructure

These parties are authorized to use your information only to provide those services.

We may also disclose information:

  • As required by Australian law

  • To protect legal rights or prevent fraud

  • In connection with a merger or acquisition

  • With your explicit consent


PAYMENT PROCESSING

If you choose to pay with PayPal or another third-party payment platform, your data will be handled according to their privacy policies.


COOKIES AND TRACKING TECHNOLOGIES

We use cookies and tracking technologies to:

  • Personalize your experience

  • Understand site usage

  • Improve performance and marketing

We may partner with analytics providers to understand how our site is used. These services collect non-identifiable information.


WEB BEACONS

Our emails and website may use web beacons to track engagement and improve communication effectiveness.


EXTERNAL LINKS

Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting.


SECURITY

We follow industry standards to protect your data. However, no online transmission or storage method is 100% secure.

If you use our platform for purchases, you’ll be redirected to our payment gateway (e.g., BigCommerce), and their security policies apply.


PUBLIC AREAS

Any information shared in public areas like blogs or forums may be seen and used by others. Please use caution.


ACCESS & CORRECTION

To update your personal information, please contact us at support@moreshelf.com.


APPLICABILITY

This Privacy Policy applies only to our services within Australia. We do not ship outside Australia and do not currently operate under U.S. state privacy laws such as CCPA.


CONTACT INFORMATION

Moreshelf
Email: support@moreshelf.com
Phone: 323-678-3789
Privacy Policy last updated: 23/04/2025